Trusted Cleaning in Philadelphia Since 2000
For over two decades, Homeworks House Cleaning has been a leading provider of cleaning services in Philadelphia. We’ve built a proven system with the scheduling app Jobber that guarantees customer satisfaction, understanding every home and client is unique. Each member of our team spends 2 weeks of training side by side with management to be sure they understand the Homeworks process and our customers expectations. We train each house cleaner to excel down to the finest detail, ensuring a cleaning delightful experience.
Frequently Ask Questions
Click on each item below
Absolutely! Our staff is available Tuesdays through Fridays with a 9:30 am or 1 pm start time. You can choose the day, time, and rotation that suits you best. We always send an email and text reminder the day before your scheduled cleaning to be sure you’re expecting us.
That is our preference. Your home deserves the personal touch that can be performed by the same house cleaner who develops familiarity and personal connection with you and your home. If your regular cleaner is unavailable, we’ll always have another team member available for you or you can reschedule.
Not at all. Pets are part of your home and we love pets! Let us know if your pets need any special attention when it comes to cleaning around them. We want to ensure the safety of your pet and your home at all times.
Absolutely, we carry Liability, Bonding and Workers Compensation on all of our employees to protect our staff and you the homeowner. Let us know if you need an insurance certificate.
Life is always in motion and sometimes unpredictable so we understand and try our best to be flexible. However, last-minute cancellations lead to unfillable time slots in your cleaners’ schedule, so we kindly request 24 hours’ notice to cancel or move your appointment.
It’s totally up to you. Most clients are at work or prefer to take some time off for themselves while we put things in order. You can let us know what you prefer.
It’s very easy. We’ll email you an invoice with a link to your customer hub at the end of the work day for a credit card payment. You can save your card information to reserve your spot for each cleaning appointment.
For One-Time cleaning and Move-in/Move-out cleaning, we bring the necessary supplies. However, for regularly scheduled cleaning we believe it’s most hygienic to keep your home isolated. Many services drag supplies and (worst of all) vacuum cleaners from one house to the next. This exposes your home to the germs and items of other homes. We are happy to purchase products for you to avoid cross-contamination and avoid the risk of spreading anything from house to house.
We believe trust to be the foundation of our company and hire our staff based on character. It’s important to build a relationship with our staff and our customers. We put a lot of effort into training caring employees who are ready to help you. We understand your home is your personal space and we respect your privacy, property, and possessions.
Our staff is made up of young mothers and creative types with an eye for cleaning. We look for employees who are focused, energetic, and the type of people we like to work with. We hand-pick and train our employees to ensure our customers are happy to have them in their homes. We have very strict standards regarding character, attitude, and past job performance. Check out our Team and meet our staff.
Our most popular services are Weekly and Bi-Weekly Cleanings. Some of our customers prefer a 3 or 4 week rotation or a One-Time cleaning. If you’re moving out of a house or apartment and you want to get your security deposit back, you’ll want to schedule a Move-in/Move-out cleaning. We also do Office Cleaning and the common areas of apartment buildings and condominiums.
We recommend lock boxes for house keys to be put out on the day of your cleaning. This helps to avoid disrupting your schedule with unexpected delays. Traveling through the city traffic and parking can be unpredictable. When possible, leave permission and keys at the front desk.
We love to get referrals! When you refer us to your friends, please have them mention your name. When they schedule a cleaning we’ll include a 20% discount on your next cleaning.
Every home is very different with a wide range of factors that affect the rate of cleaning your home. For one-time cleaning, we charge by the hour. In this way, your total will reflect the amount of work and detail you request. If you’re looking to set up a regular cleaning schedule, we generally like to call you for a few minutes to discuss your needs. We can then tell you more about our service and give you a quote. We’re confident you’ll find Homeworks House Cleaning to be a good fit for you, your family, and your home.
Tips are always appreciated but never required. If you are pleased with the service and want to express your happiness with a tip, the cleaners will be very happy. You can expect the same high-quality service either way.